iD
isak D

1 reviews | Active since Jul 2017

14 Mar 2018, 12:53

Account payments not updated or informed which accounts are been paid

Good day My account is been deducted every single month on agreement but no feedback on accounts paid or paid up as has been discussed with an consultant last. Nor am I'm been kept up to date with the current state of all my accounts Please assist Thanks

0
Replies (2)
Msa Consultants
Msa Consultants's reply20 Mar 2018, 18:33
Official

Dear Isak

Kindly be advised that we need you to update your details with us because your e-mail address could have changed and that is why you do not receive statements on a monthly basis. The PDA distributes statements by e-mail to consumers who have active e-mail addresses.

For further assistance, please contact *** or e-mail ***

Kind Regards

MSA CONSULTANTS

Msa Consultants
Msa Consultants's reply20 Mar 2018, 18:33
Official

Dear Isak

Kindly be advised that we need you to update your details with us because your e-mail address could have changed and that is why you do not receive statements on a monthly basis. The PDA distributes statements by e-mail to consumers who have active e-mail addresses.

For further assistance, please contact *** or e-mail ***

Kind Regards

MSA CONSULTANTS