unacceptable refund policy and customer service!

<p>I ordered from the Mr. D app on Wednesday, 15th around 6 pm (order no. DFD456122). After my order was processed and money deducted from my Bank account, I got a notification that the specific Restuarant I ordered from was out of service. / closed.... and that I will not be able to reach my order. <br /><br />I then called Mr. D to inform them of the above matter and they assured me that they will refund my money within 5 days. However, there is no such turnaround time mentioned in the t&cs. I do not feel it is fair for me to wait for 5 days for my money to be refunded for an error on their side. I now need to waste my airtime trying to call them to resolve this issue. </p> <p> </p> <p>I would like a manager to URGENTLY look into this matter and refund my money as quick as it took you to deduct it from my account! This is unacceptable customer service!</p>