Bad customer services and Bad Attitude.

On 23rd December 2017-I rented a movie at Mr video in witbank Rhino Ridge, I then took it back on 24th December 2017 at around 07:00 in the morning( put it in the return box), the today 31 December 2017 I went again to take out a DVD at Mr. Video and was suddenly told if I am aware of a fine behind my name of R100. When I asked what is it for then I was told I took the DVD on 23rd and brought it back on the 27th December. I explained to them that I brought that DVD on the 24-th but the kept telling about the system, I told to check their system if theree was a time where I brought a dvd back late and they refuse to do that, they gave me an attitude telling me there is nothing they can do. Now I must pay R100 for their negligence, their system says I brought the DVD at 18:00 but I dropped it in a box at 07:00 as they were still closed. Now someone did not do their job and I must pay for it. Indeed movies can be downloaded this days, we are just trying to keep their bussiness running but with this kind of attitude and behaviour they will loose customers. As for me I'm done with Mr video. I hope those two ladies can tought how to deal with customers and stop acting like spoilt brats. They accusing me of lying when I know very well when I took the DVD back.