GM
Gugu M
1 reviews | Active since Sept 2016
26 Nov 2020, 18:20
The worst company to buy from .They don`t know the meaning of customer service.
I ordered a fridge from Mr Shopper on the 6th of November and delivery date was the 14th of November which was strange because the 14th on on a Saturday.I have received the fridge ,i have sent emails which they don`t respond to .I don`t understand how these people operate,they have zero regard for their customers .At this point i just want them to refund me .
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Mr Shopper 's replyOfficial
27 Nov 2020, 08:06Hi Gugu , we have had high order volumes due to our Black Friday promotion. We have a number of support tickets that we are attending to and sometimes if you struggle to get through our call centre we recommend to leave message on our website chat system. May you kindly provide us with your order number and we will get someone from customer care to contact you. We apologise for inconvenience caused.
Mr Shopper 's reply27 Nov 2020, 08:06
Official
Hi Gugu , we have had high order volumes due to our Black Friday promotion. We have a number of support tickets that we are attending to and sometimes if you struggle to get through our call centre we recommend to leave message on our website chat system. May you kindly provide us with your order number and we will get someone from customer care to contact you. We apologise for inconvenience caused.