MK
Merinda K

1 reviews | Active since Dec 2020

10 Dec 2020, 16:30

Terrible service... or rather NO SERVICE

No response telephonically/via e mail from Mr Shopper or the courier service they use Pelican express. I have phoned and e mailed numerous times, left voice messages. Nobody ever answers or phones/mails back. Delivery has been stuck with Pelican express on 27% for a week now. I am worried that I am not going to receive my order #41311 ever,

0
Replies (1)
Mr Shopper
Mr Shopper 's reply10 Dec 2020, 17:49
Official
We are experiencing a number of support tickets and sometimes it takes longer to respond to our customers. Orders may take longer to deliver as on our terms and conditions.  I have instructed customer care to contact you.