Terrible service. **********?

This company and the couriers sevices they deal with behave like *****s. They play mind games with customers. You can never get hold of either one of their customer service numbers or contacts. If you eventually do get hold oññf Mr shopper they takedown your details say they going to get back to you and they NEVER do. I ordered a product on the 27 November was estimated to be delivered on the 9 December, every day I checked the status of my order is said order processing. After countless calls I got hold of them on the 9 December and that is the day my order what processed and fetched for delivery. It's now the 21 of December 3 weeks later and I can't get hold of Mr shopper to tell me the status of my delivery. Because since the 11 December, two days after the order gets processed I received my waybill number to track my product which is sitting in the same place with the delivery company it hasn't moved. I am tired of trying to contact Me shopper and pelican express, *****s!