TL
Thimna L
1 reviews | Active since Nov 2020
02 Nov 2020, 12:40
********!!!
Worse shopping experience EVER, I ordered over a month ago but still no delivery. These people give me a run around nothing more disgusting as the LIES they tell. They don't respond respond to anything, being transferred to an extension line that is never picked up. My son's birthday came and passed with no gift because of these *********** people who don't give a care in the world with money that you have spent on them.
Helpful (0)
Replies (6)0
Replies (6)
Mr Shopper 's replyOfficial
02 Nov 2020, 13:09We apologise for the experience encountered. Kindly provide your order number and will get customer care to assist you
Mr Shopper 's reply02 Nov 2020, 13:09
Official
We apologise for the experience encountered. Kindly provide your order number and will get customer care to assist you
TL
Thimna L's updateReviewer Update
02 Nov 2020, 14:14My order number is #38407.
TL
Thimna L's update02 Nov 2020, 14:14
Reviewer Update
My order number is #38407.
Mr Shopper 's replyOfficial
03 Nov 2020, 07:59Your Order was on Pre Order and we have not yet received stock from our suppliers. Kindly send your details for a refund to *** . We apologise for inconvenience caused.
Mr Shopper 's reply03 Nov 2020, 07:59
Official
Your Order was on Pre Order and we have not yet received stock from our suppliers. Kindly send your details for a refund to *** . We apologise for inconvenience caused.
TL
Thimna L's updateReviewer Update
03 Nov 2020, 16:52I have sent my banking details, I will be waiting for the refund as I was told I will be refunded latest...tomorrow morning.
TL
Thimna L's update03 Nov 2020, 16:52
Reviewer Update
I have sent my banking details, I will be waiting for the refund as I was told I will be refunded latest...tomorrow morning.
TL
Thimna L's updateReviewer Update
05 Nov 2020, 15:28I am still waiting for my R4867.10 refund which a consultant I spoke to (Branon) said I will be getting latest Tuesday morning. I have not received it, calls not being picked up and no response to emails. The amount of airtime I have used to follow up is just another additional nightmare.
TL
Thimna L's update05 Nov 2020, 15:28
Reviewer Update
I am still waiting for my R4867.10 refund which a consultant I spoke to (Branon) said I will be getting latest Tuesday morning. I have not received it, calls not being picked up and no response to emails. The amount of airtime I have used to follow up is just another additional nightmare.
TL
Thimna L's updateReviewer Update
09 Nov 2020, 11:10I did get my refund. For other people's sake I so wish they would respond to their emails and phones as quickly as they do to Hellopeter as for me...it's a NEVER AGAIN!!
TL
Thimna L's update09 Nov 2020, 11:10
Reviewer Update
I did get my refund. For other people's sake I so wish they would respond to their emails and phones as quickly as they do to Hellopeter as for me...it's a NEVER AGAIN!!