PS
Phillip S
1 reviews | Active since Nov 2020
26 Nov 2020, 08:33
********** - Shop at own risk
If it was possible to give negative stars, I would. This has been most terrible shopping experience of my life. I am still not fully convinced that this is a legitimate company and I am at a point of reporting this site to the police as **********.
It has been weeks since my initial order has been placed. On the actual delivery date, the representative of Mr Shopper indicated that the package was only collected on that particular day. Fast forward a week later, the logistics company, Pelican Express, started making excuses and false promises of delivery.
When phoning/ emailing Mr Shopper, you get 0 response.
Shop at your own risk.
Helpful (0)
Replies (3)0
Replies (3)
Mr Shopper 's replyOfficial
26 Nov 2020, 08:39Hi Phillip, we apologise for inconvenience caused. We are sorry you feel that way. We have a number of support tickets that we are attending to and sometimes our support team may get back to you late. What is your order number? I will get someone from customer care to contact you.
Mr Shopper 's reply26 Nov 2020, 08:39
Official
Hi Phillip, we apologise for inconvenience caused. We are sorry you feel that way. We have a number of support tickets that we are attending to and sometimes our support team may get back to you late. What is your order number? I will get someone from customer care to contact you.
PS
Phillip S's updateReviewer Update
26 Nov 2020, 08:41I am currently on the line trying to speak with your management team, currently holding for 15 minutes, speak to Vee. #40065
PS
Phillip S's update26 Nov 2020, 08:41
Reviewer Update
I am currently on the line trying to speak with your management team, currently holding for 15 minutes, speak to Vee. #40065
PS
Phillip S's updateReviewer Update
01 Dec 2020, 11:25I spoke to Brenon last week Thursday and he promised me that he would sort out my problem for me and re-send the package via Courier Guy, and that he would provide me with the new tracking number.
It is the promised delivery day and I have STILL NOT RECEIVED my tracking information. No one is answering the telephones or my email request for feedback or the WhatsApp message to your business account.
I will give this till 12 pm, then I will report this to the police. I see that there is multiple people on Facebook with similar experiences, which tends to indicate that this must be a ****. I am sure that there a number of people willing to corroborate my story and add their own to the report.
I invite you to prove me wrong and deliver on your promises. Show me and the rest of SA that you are a legitimate company.
It is the promised delivery day and I have STILL NOT RECEIVED my tracking information. No one is answering the telephones or my email request for feedback or the WhatsApp message to your business account.
I will give this till 12 pm, then I will report this to the police. I see that there is multiple people on Facebook with similar experiences, which tends to indicate that this must be a ****. I am sure that there a number of people willing to corroborate my story and add their own to the report.
I invite you to prove me wrong and deliver on your promises. Show me and the rest of SA that you are a legitimate company.
PS
Phillip S's update01 Dec 2020, 11:25
Reviewer Update
I spoke to Brenon last week Thursday and he promised me that he would sort out my problem for me and re-send the package via Courier Guy, and that he would provide me with the new tracking number.
It is the promised delivery day and I have STILL NOT RECEIVED my tracking information. No one is answering the telephones or my email request for feedback or the WhatsApp message to your business account.
I will give this till 12 pm, then I will report this to the police. I see that there is multiple people on Facebook with similar experiences, which tends to indicate that this must be a ****. I am sure that there a number of people willing to corroborate my story and add their own to the report.
I invite you to prove me wrong and deliver on your promises. Show me and the rest of SA that you are a legitimate company.
It is the promised delivery day and I have STILL NOT RECEIVED my tracking information. No one is answering the telephones or my email request for feedback or the WhatsApp message to your business account.
I will give this till 12 pm, then I will report this to the police. I see that there is multiple people on Facebook with similar experiences, which tends to indicate that this must be a ****. I am sure that there a number of people willing to corroborate my story and add their own to the report.
I invite you to prove me wrong and deliver on your promises. Show me and the rest of SA that you are a legitimate company.