DHA
Diana Hughes- Azarova
1 reviews | Active since Dec 2020
03 Dec 2020, 08:07
Save your time and money!
0 stars for 0 customer service. Do not use them. I wish I read all reviews before I placed my order. Promised delivery date was on 20th of November, I still do not have what I ordered. While a lot of customers could probably deal with an extended delivery time, not getting back to your customers is unacceptable. After numerous unanswered calls and emails, I requested for a refund this week but I still do not have feedback. I will be going to police tomorrow to report them if I do not get any answer today.
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Replies (2)
Mr Shopper 's replyOfficial
03 Dec 2020, 08:56Hi Diana, we are sorry for the poor service encountered. We had many orders to fulfil and the shipping company did delay on you your shipment. We apologise for the inconvenience and we we are fully refunded you.
Mr Shopper 's reply03 Dec 2020, 08:56
Official
Hi Diana, we are sorry for the poor service encountered. We had many orders to fulfil and the shipping company did delay on you your shipment. We apologise for the inconvenience and we we are fully refunded you.
DHA
Diana Hughes- Azarova's updateReviewer Update
08 Dec 2020, 18:23Hello Mr Shopper. I received the refund. Thank you for at least making this arrangement quickly. I wish you guys would get back to your customers and had more efficcient order tracking system. It would save everyone's time and frustration.
DHA
Diana Hughes- Azarova's update08 Dec 2020, 18:23
Reviewer Update
Hello Mr Shopper. I received the refund. Thank you for at least making this arrangement quickly. I wish you guys would get back to your customers and had more efficcient order tracking system. It would save everyone's time and frustration.