CF
Cva F

1 reviews | Active since Jul 2018

20 Nov 2020, 08:28

RUBISHRUBISH

This is worst experience of online shopping i have ever experienced, you will be in first inline for hours, i felt like crying and regretted every single minute i spent shopping on their website. Its insane how they just put you in ice, judging by the look of things it looks like one person is responsible for online orders (Jack of all trades master on none).....RUBISH RUBISH RUBISH RUBISH RUBISH RUBISH RUBISH RUBISHRUBISH RUBISHRUBISH RUBISH RUBISH RUBISH RUBISH RUBISH RUBISHRUBISHRUBISHRUBISH RUBISH RUBISHRUBISHRUBISH RUBISHRUBISHRUBISH RUBISHRUBISHRUBISHRUBISH RUBISHRUBISH RUBISHRUBISHRUBISHRUBISHRUBISH RUBISHRUBISHRUBISHRUBISHRUBISHRUBISHRUBISHRUBISH RUBISH

DNT EVER EVER EVER EVER DUY ON THIS RUBISH WEBSITE

0
Replies (4)
Mr Shopper
Mr Shopper 's reply20 Nov 2020, 09:02
Official
Hi there, we are sorry for the experience encountered. May you provide us with your order number so that we may get our customer care to contact you.

Best regards,

CF
Cva F's update20 Nov 2020, 09:23
Reviewer Update
you might as well change your customer care line to "hello peter", seemingly that's what you respond to, after countless calls i have made for the past 2 weeks.
Mr Shopper
Mr Shopper 's reply20 Nov 2020, 09:54
Official
Our Support team has been in contact with you regarding this matter. There were challenges with the courier company shipping your order and you were informed. We apologise for inconvenience caused and again we have informed our customer care to contact you.

Best regards,

CF
Cva F's update20 Nov 2020, 10:25
Reviewer Update
Well the person you had sent to contact me is apparently angry at me for posting this on "hello peter" and insisting on refunding me my money ASAP, because he says the management is screaming at him, I think am the one who should be ****ed with your service. When we order on you website we are given delivery options to choose from I chose what I chose and paid for it. I do not really care about the logistics of the courier company for my delivery. The information provided by the delivery company (pelicanexpress.co.za) was that my order would be delivered tomorrow (21 November), 16 days later, but a second person who called me said it would be delivered Monday 23rd November,18 days later. A piece of advice to the management, there is a massive disconnection between Pelicanexpress and Mr Shopper which makes the whole process frustrating and unprofessional. Lesson leant, Mr Shopper toyed with my emotions and wasted my time. Until such time i receive my refund I will stop posting about MrShopper on Hello Peter, hoping that my refund is not going to be another ride of emotions.

*waiting with bated breath*