JL
Juan-Mei Landman

1 reviews | Active since Jul 2019

21 Dec 2020, 16:02

Pathetic, unhelpful, lying *******, most likely ********

Again should have an option for no stars. I ordered a bike from them on the 25 November 2020, was told delivery will be on the 7 December 2020. I eventually phoned them on the 10th as I have not received a tracking number. After much frustration someone eventually answered the phone and told me that they will forward my query to dispatch who will mail me a tracking nr. I eventually got my tracking nr well needless to say no parcel almost a month after I making my purchase. No one is buying your bull****t story that Black Friday has caused a major backlog in delivery. Spoke to Archie who was suppose to get back to me after holding on for 15 min.

Like I said on my review of the so called Pelican Express courier, there is a special place in hell for you people that ***** hard working peoples money.

0
Replies (3)
Mr Shopper
Mr Shopper 's reply21 Dec 2020, 17:13
Official
Hi Juan, we apologise for inconvenience caused. What is your order number and will get someone to assist you?
JL
Juan-Mei Landman's update21 Dec 2020, 19:42
Reviewer Update
How is it that i get a reply on here but not any any of my mails send to you people. My order nr is 41618. The woman at Pelican express i spoke to is Busisiwe and she keeps on telling me tomorfor the last 2 weeks!
JL
Juan-Mei Landman's update22 Dec 2020, 14:21
Reviewer Update
it is now 14:20 22/12/2020 and I have yet to receive a phone call from any one of you people. I have requested a refund on your website refund me my money!