SL
Sean L

1 reviews | Active since Dec 2020

08 Dec 2020, 09:23

Non delivery

I hired a machine from Mr Shopper, paid the rental fee, delivery and deposit. The machine never arrived on the agreed date. Numerous calls and emails sent to secure a refund have been unsuccessful.

0
Replies (3)
Mr Shopper
Mr Shopper 's reply08 Dec 2020, 11:12
Official
Hi Sean, we apologise for inconvenience caused. May you provide us with your order number  and we will get customer care to assist you.
SL
Sean L's update08 Dec 2020, 11:58
Reviewer Update
Hi, thanks for the phone call, I’ve emailed the details to ***
I hope you have the information you need to process the refund.
SL
Sean L's update10 Dec 2020, 12:02
Reviewer Update
Thanks, the refund has been processed. It’s a pity I had to resort to hellopeter in order to get a response.