HH
Heloise H

1 reviews | Active since Nov 2020

24 Nov 2020, 07:28

No products - Refund taking forever

I made a purchase on Mr Shopper the 29th of October. I then was told the items had been shipped. After waiting a few days I requested a refund of my money. Which seems impossible for this company to action. I have spoken to so many people and the feedback is just horrible. I am still waiting for my refund almost a month later.

0
Replies (2)
Mr Shopper
Mr Shopper 's reply24 Nov 2020, 07:44
Official
We are sorry for the bad experience you had at Mr Shopper. It was communicated with you that refund was going to be effected on the 23/11 and we have fully refunded you. Confirmation was sent to your email and we apologise for inconvenience caused.
HH
Heloise H's update24 Nov 2020, 08:19
Reviewer Update
There was no communication and don’t let me add the proof on here. Priyank promised it on the 20th of November COB.

The payment was made this morning after my review - I emailed yesterday and no response.