No Delivery or communication

I placed my [Order #44419] (PS4 500GB + 90 Day PS+ + Horizon ZD Complete Edt + GT Sport + Unchartered (#CA102632) on the 13th of December 2020. My delivery date moved about 7-8 times. No response on email and cannot get hold of them. Paid R4,899.00. Now their website is off. This was as a Christmas gift for my 15-year-old Son - so just imagine how we feel and still waiting. I just pray that we will get some form of communication for delivery.