MR SSHOPPER ORDER NUMBER #42959

I bought a Trampoline for my Son on the 30th of November 2020 I WAS hoping it was going to be delivered before he gets his Grade 3 report :( Their telephone is always busy and they are not responding to any form of communication. I am a first time buyer and this is a shocking Experience . My Son is asking me about about every chance he gets... I am so stressed right now because I no longer have answers to his questions

My order number is #42959