JvdW
Johan van der Walt
1 reviews | Active since Mar 2009
03 Dec 2020, 09:44
Mr Shopper sucks, STAY AWAY!!!!!!!
Placed an order no #39942 on 7 November. Received a tracking no ***4 with delivery date 13 November 2020. Not received the order yet, Mr Shopper and Pelican Express are impossible to get hold of. Someone eventually answered the phone at Mr Shopper today but placed me on hold to get more info, was on hold for 22min then cut the connection and tried again .... no answer. This is ridicules, worst service I ever experienced. After today I will take this up with PayFast to get my money back.
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Replies (3)JvdW
Johan van der Walt's updateReviewer Update
03 Dec 2020, 10:05Brain came back to me and undertook to have my money refunded by this afternoon. Will keep this post updated. Thanks
JvdW
Johan van der Walt's update03 Dec 2020, 10:05
Reviewer Update
Brain came back to me and undertook to have my money refunded by this afternoon. Will keep this post updated. Thanks
Mr Shopper 's replyOfficial
03 Dec 2020, 10:09Hi Johan, we apologise for inconvenience caused. Order has taken longer than expected as the courier service encountered a back log on deliveries. We apologise for inconvenience caused and we have fully refunded you.
Mr Shopper 's reply03 Dec 2020, 10:09
Official
Hi Johan, we apologise for inconvenience caused. Order has taken longer than expected as the courier service encountered a back log on deliveries. We apologise for inconvenience caused and we have fully refunded you.
JvdW
Johan van der Walt's updateReviewer Update
03 Dec 2020, 10:26Thank you. Mail from PayFast received confirming refund. This time round you gave great service in resolving this problem
JvdW
Johan van der Walt's update03 Dec 2020, 10:26
Reviewer Update
Thank you. Mail from PayFast received confirming refund. This time round you gave great service in resolving this problem