Mr Shopper stole my money

Pathetic customer service as we ordered item from them beginning December and to date NO contact from them and NO ITEMS. My wife spends hours every day trying to get hold if them and the 2 times she DID manage to speak to them they **** to her about which courier company they used and **** to her about when we would get the items purchased. They took our money and now they're hiding from us. They're a bunch of ******* DI NOT BUY FROM MR SHOPPER