Mr Shopper service delivery sucks

I ordered and paid for a fridge freezer from mr shopper. It indicated delivery date of 8 december 2020. That came and went. I checked the website and saw the delivery date was moved to 11 December 2020. That also came and went with no delivery. I tried online chat... Email... Phone... Nothing... Got no feedback. The on 15 Dec 2020 i received a mail saying delivery will be 29 Dec 2020 and i need to make sure someone is home bla bla bla. Today is 31 Dec 2020 and still no fridge. I didnt order the fridge just cause I don't have better things to do... Mine broke and i dont have money to live on take aways. Its hot and food go bad quickly. This is really making me mad and sad. What happened to service delivery?