Mr Shopper seems to be a ****

This business has to be an absolute ****. I order an item on the 30 November. Payment was confirmed on the 05th December. Delivery was supposed to happen on the 21st December. Nothing happened. You cannot get hold of anyone and all their online query platforms are useless. I will never purchase anything from them again and I will make sure that none of my friends and family make the same mistake I did.