Mr Shopper Poor Service

I purchased my two orders (#41971 & #41984) on the 27th of Nov 2020 and my stuff was supposed to have been delivered on 9 Dec 2020.

9 Dec 2020 passed and today is 25 Dec 2020 I have not received my stuff. I received a shipment tracking number on the 14 of Dec 2020 from Pelican Express Courier but that was it, you cannot track the shipment & there is no communication.

I doubt Mr Shopper services especially after so many bad reviews & my experience (I have tried to communicate with you Mr Shopper on all your platforms but there is no communication).

I will start the process to recover my money on the 28 Dec 2020.