RC
ROGER C
1 reviews | Active since Aug 2012
15 Sept 2020, 11:34
MR SHOPPER KEEPS STUM
I ordered and paid for a desk on 12 August (order 35114) and more than a month later it has still not been delivered. My main complaint is the lack of communication on their side. One can understand supplier delays, but to keep the customer in the dark is unacceptable. Or is this business model to take money and not deliver until the customer finally demands his cash back? I am beginning to think so. Let's see how long it takes to get refunded. Another month I guess? Roger
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ROGER C's updateReviewer Update
15 Sept 2020, 13:35In fairness to Mr Shopper, I have discovered, after my review on 15 September, the desk was in fact delivered- albeit very much delayed- but to the wrong address! The courier's fault??? So I have received the goods. All my unhappiness could have been avoided if Mr Shopper had communicated with me. I get the impression the business (Mr Shopper) is trying hard but has a lot to learn about keeping clients informed. But I'll go back to them.
Roger
Roger
RC
ROGER C's update15 Sept 2020, 13:35
Reviewer Update
In fairness to Mr Shopper, I have discovered, after my review on 15 September, the desk was in fact delivered- albeit very much delayed- but to the wrong address! The courier's fault??? So I have received the goods. All my unhappiness could have been avoided if Mr Shopper had communicated with me. I get the impression the business (Mr Shopper) is trying hard but has a lot to learn about keeping clients informed. But I'll go back to them.
Roger
Roger