Mr Shopper is ****

If there was a - 5 rating I would definitely give these ******** that. On the 21st of January 2021 I bought a fridge which was on promotion for R11715 including R100 delivery fee. Once the order was placed I was notified that I would received the fridge on 28 January 2021, this date came & passed but no delivery took place . I just assumed it’s due to the current pandemic that things are delaying then the delivery date was updated to 13 February 2021 . At this point I started to panic then I decided to send a follow up emails and made phone calls , 90% of the time the call was not answered and if I was lucky it was answered by a gentleman called Sean. This guy said he was at a call centre and knew nothing about processing of orders however he did indicate that there were issues with courier companies delivering big appliances as they damage the goods so he said this is why my fridge was not delivered as yet. I then asked to arrange my own courier company to ship the fridge but that also didn’t work out . After that I requested my refund they told I’d have to wait 3-10 days to received it (this was now the 13th of February ) I told them I don’t have time to wait they then arranged to pay me in 3 part payments of R3905 , first payment due on 13th Feb, second on 16th Feb and last one on 20th of Feb. Today I have only received 1 payment and this was mainly because I went to the police station and informed them that they are being investigated . Thinking about it now the R3905 was a strategy to stop me from taking any further action . I’m still mad at myself for falling for this trap. Anyway I continued to follow up on the remaining payments and to date I have not been paid. Sean referred me to some guys responsible for payment his name is Brian or Ian contact number is *** I was calling this guy everyday , sometimes leaving 15 missed calls . He would only get beck to me telling me he’s working on it . He did this until I gave up (25th February 2021) . Just when I though I gave up this guy personally phoned me on the 26th of February saying he thinks they are winning and that they are going to send my money same day . Did I not apologise for harassing him because I thought he was being genuine and sincere for the mere fact that he phoned me . What happened after I wouldn’t have anticipated , his phone never got through again, I am not able to call him it’s almost as if the number has been deregistered . I have been advised by the police handling the matter they went to the place and the security told them the place was rented by Zimbabwean guys and they moved out. What a pathetic service . These are ********** and I hope the police catches them.