Mr Shopper is a ****!!!!

We ordered and paid for a pool from them on 17 January 2021. Was suppose to receive it on 21 January 2021. Phoned several times, always the 3rd caller in line, when you get to be transfered the line just goes dead. Eventualy got through, got a new delivery date of 6 February 2021. We have not received the pool yet. Have been trying to call, line just goes dead when you get to be 1st in line and the email address no longer exists. There is absolutely no way to contact them. I want to file a police report. R2000 DOWN THE DRAIN.