NM
Nerisha M

1 reviews | Active since Jan 2014

16 Nov 2020, 13:43

Mr Shopper - 39780

Purchased a vacuum cleaner on the 3 November 2020. No delivery to date. You can call till you blue in the face, the number is permanently on hold when you get to caller number 1, it goes to voicemail. No replies from *** after numerous emails. It appears to be a ********** operation. A lady then answers takes my order number down and then puts me on hold till the call goes dead.

0
Replies (3)
Mr Shopper
Mr Shopper 's reply16 Nov 2020, 14:08
Official
We apologise for inconvenience caused. The courier was in your area for delivery on the 12th And could not get response. After your request for cancellation we have processed a refund for you through the payment method used. We are sorry for the poor service you encountered at Mr Shopper
NM
Nerisha M's update16 Nov 2020, 14:11
Reviewer Update
No one has ever called me. This is lie....Your offices dont exist.
When I call your "call centre"it goes to voicemail. I keep calling your number which gets cut off.
I did not receive any refund as yet, so put your proof of payment here.
Mr Shopper
Mr Shopper 's reply16 Nov 2020, 14:19
Official
We have send confirmation to your email. We are not able to attach proof payment as this platform does not allow attachments.