RB
Rogan B

1 reviews | Active since Dec 2020

23 Dec 2020, 15:21

FEELS LIKE A ****!!!!! NO SERVICE, NO PRODUCT, BAD COMMUNICATION!

Terrible service! I ordered an 6TB Seagate hard drive on the 08 Dec and paid the same day. Delivery meant to be for the 21 Dec (Still too long in my opinion).

Order still says processing and never gets updated on my account.

I tried contacting them by phone over 10x (No exaggeration) during work hours and different times and days but can never get through!

I sent them emails and you get the automated response saying they would be respond in 8 hours but they never do (Multiple emails sent) no responses received.

I used their website chat and spoke with Leander finally on the 21 Dec who I quote responded with "your order will be collected today by the courier service so as soon as they are done they will email you a waybill number to track with them".

I still have no courier number today. I also contacted Leander through the chat again (After trying to phone a few times with no luck again). But was ignored for the whole day on the 22nd Dec. I resent messages again on the 23rd to get a response saying "Hi there, Let me check that for you real quick, I'll be back in a moment!"....5 HOURS Later, still NO ANSWER! I resend messages etc, finally I get this "hi there, sorry for the inconvenience our team will contact you in regards"

FEELS LIKE A ****!!!!! NO SERVICE, NO PRODUCT, BAD COMMUNICATION! RATHER SPEND A BIT MORE AND GET YOUR ACTUAL PRODUCT!!!!

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