Disappointed

I placed an order on 27th November 2020 and was given the delivery date 7th of December 2020. I tried calling several times but no one ever picks up. I emailed and finally got a response saying that my items will be delivered on the 17th of December 2020. Nothing happened. Received 1 item on the 23rd of December 2020. There are 2 items outstanding and I have not gotten any responses to my numerous emails and no one ever answers the phone. Pathetic service!!