ZAMA ( DISREPECTFUL) CONSULTANT!

<p>I received a call from ********** 161.</p> <p> </p> <p>Picked up and consultant dropped call as I about said hello - no attempt in calling me bac****</p> <p> </p> <p>I called to the number,held on for abit spoke to Samke and she noted its client services they do not do outbound she will transfer me to the account deparment.</p> <p> </p> <p>I got through to the accounts department and a Unprofessional not soo calm- probly dont feel for work Consultant pickedup the call. ZAMA- is her name ...</p> <p> </p> <p>To my knowledge coming from a professional call centre industry - According to compliance your are to give your name and surname!</p> <p> </p> <p>The point of this complain is:</p> <p> </p> <p>I ASKED HER TO CHECK THE PERSON THAT CALLED ME AS I HAVE NO IDEA WHY THE PERON CONTACTED ME AND DROPPED THE CALL, AND DID NOT ATTTEMPT CALLING ME BAC****!</p> <p> </p> <p>ALREADY INSERTED MY ID...SO ZAMA NOW KNOWS WHO I AM...AND SHOUTS AT ME******CALLS ME "MAM"(I AM MISS BEDFORD) NOT "MAM" THAT IS WHY I HAVE A TITLE AND SURNAME ON THE SYSTEM FOR A REASON.</p> <p>****PLEASE LISTEN TO THE CALL FOR MORE CLARITY ON WHAT HAPPENED***</p> <p> </p> <p>THE WORST PART IS SHE SAYS MAM* PLEASE PLEASE PLEASE X3( with a attitude) she sounded pretty much frustrated.</p> <p> </p> <p>FIRSTLY I AM NOT YOUR PERSONAL FRIEND OR CHILD - I AM ONE OF THE REASONS WHY MR PRICE CAN PAY YOU! BECASUE I HAVE AN ACCOUNT.. AND YOU NEED TO HAVE A SMILE IN YOUR VOICE NO MATTER THE SITUATION!!!!</p> <p> </p> <p>I GIVE FINAL WARNINGS IN MY INDUSTRY TO PEOPLE LIKE YOU!!! BECAUSE A REFLECTION OF YOUR FRONTLINE STAFF IS A REFLECTION ON MR PRICE.</p> <p> </p> <p>I DO NOT TOLERATE PEOPLE LIKE YOU- ZAMA YOU ARE REPRESENTING MR PRICE - NOT YOURSELF...</p> <p> </p> <p>I WOULD LIKE A PERSONAL CALL FROM ZAMA LINE MANAGER AND ZAMA APOLOGISING FOR YOUR ********* BEHAVIOUR!</p> <p> </p> <p> </p> <p>AND PLEASE FIND ME THE CONSULTANT THAT TRIED CALLING ME AND DID NOT ATTEMPT CALLING ME BAC****BECASUE ITS BECASUE OF HER I ENDED UP LODGING THIS COMPLAINT!</p> <p> </p> <p>YOU GUYS ARE CAUSING UNECESSARY STRESS IN MY LIFE- I DO NOT NEED THIS ****!</p> <p> </p> <p>CONTACT ME ASAP!!!!!!!</p> <p> </p> <p> </p>