Wosrt digusting service attiude by an area manager

Not even worth the one star . To the area manager Jan from the Mr Price clothing region in Paarl Cape Town You can speak to other customer like that ,but please don't ever speak to me like that again. refused me a cash refund with my slip due to there stock integrity as I bought the stock at a different Mr price I don't care about your system's or when it will be updated telling me I need to come back the next day where in this world your refusing to help a customer and telling them they must come back according by law you cannot refuse a customer his money back same group different store and your manager dropping my call giving the phone back to my wife both you and your manager should be reprimanded by your line manager I will post this in all social media I am dumb struck by you a senior person with this arrogate attitude ,instead of helping me you first had to tell me your story I am not interested in your story and your system's looks like its a norm in your group to treat customers like **** even when I told you I am going to phone or mail the CEO your reaction I don't care email him . When last did you all review your complaints per region in all social platforms is scary and yet nothing gets done by senior management or the directors You are damaging the brand .