SH
Stephanie H

1 reviews | Active since Aug 2022

25 Aug 2022, 15:43

Worst service in the world. Zero stars.

I have had such terrible experience with my first online purchase. I had an error on my mobile number and only noticed when it came to the delivery. I updated the website and contacted customer support on WhatsApp and also by phone to correct this. The delivery was supposed to take place on Monday the 22 August and after talking to, texting and calling, I have still not able to have my parcel delivered. They keep saying the courier has been given the new number but apparently not! This will definitely be my first and last order with this awful company. My friends and family are now also never going to purchase from you either. Awful just awful.!!!

0
Replies (2)
Mr Price
Mr Price's reply25 Aug 2022, 18:28
Official
Hi Stephanie 

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
SH
Stephanie H's update26 Aug 2022, 16:13
Reviewer Update
Good day,
Still no contact from Mr Price and still no delivery. You are definitely running a circus and not a business. Even a circus is better managed. Customer service is key to retaining customers and not just cheap and cheerful prices.
Just get my order delivered. It’s simple!