CM
CHIPO M

1 reviews | Active since Dec 2016

19 Dec 2016, 13:24

WORST SERVICE I HAVE EVER RECEIVED!!!!!!

<p>On the 15th of December 2016 my younger sisters handbag was ****** in Mr Price Clothing at the Glen shopping mall, i have never been so dissappointed with such bad service. when I went to alert the staff in the shop I was told they is nothing they can do to help me as the store manager has left for the day.</p> <p>i would have tough they would help me to look around the shop, but no, they ignored me, did not even alert the guard at the door, i had to tell my sister to go and stand at the door and check if anyone going out with her bag. i though the store would help us with this since it had happened in their shop but i was sadly mistaken. i had to go and get help from the security out side the store Portia mall management security and Abrahim they are the one's that ended up assisting me. </p> <p>As for Mr Price they would not be bothered it was as if it did not happen in their store, i can not express the level of dissappointment i feel as i have been a Mr price customer for years.</p>

0
Replies (1)
Mr Price
Mr Price's reply19 Dec 2016, 17:58
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP