Worst service ever!!!

I was at MrP today with my daughter doing shopping after spending almost 2hours in the store, we went to the tills to lay buy.. Zulukazi(Zuxoz) Mampe **** and said the system is offline yet there was a client that did a lay buy on the other cashier.

We have to pay for some of the items and leave most of the stuff behind cause the plan was to lay buy. Her other colleague ask why we were leaving most of the stuff behind she laughed and said "system is offline" they laughed again....

I really liked the idea of lay buying but after today's experience I'm not sure about going back to your stores. This was at 165Jhb Market street.