LH
Lebo H

1 reviews | Active since Nov 2015

17 Nov 2015, 10:30

Worst service ever

Nosipho called me last week to find out when I will be paying my outstanding amount of R900 on the account. <br> <br> She spoke to me as if I owe her, and was unproffessional to be polite. I then asked her to call me on my cellphone and she said for what because you are not answering our calls. Who does she think she is speaking to a customer like that. Mr Price may sell clothing at a low price, but there is no need for its employees to behave low class.<br> <br> This morning, after having made full payment I receive an sms to tell me to make payment. I call the contact centre and am told that eft payments take 3 working days. Now where is the common sense in sending the sms if the 3 days hasnt passed. Even though I am closing this account, bad service and attitude should not be tolerated in any form what so ever. <br> <br>

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Replies (1)
Mr Price
Mr Price's reply17 Nov 2015, 13:39
Official
Hello Lebo1407,

You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.


Warm Regards

Mr Price