Worst service ever!!

<p>I ordered a parcel online that must be delivered to the store. After I received my email that the parcel can be collected I went to the store, at first they could not find my parcel and after 5 minutes it was found under the counter where they first looked. Then after an half hour where they could not process the collection on the system and phoning head office with no answer I left the store after they asked me to come back on Monday. AT home I received an email stating that I collected my parcel but that was not the case. Went back on Monday still could not process on the system. Went home with still no parcel. The manager also could not give me a quick solution as I drive 70km to my nearest Mr Price store just to collect my parcel. Waiting to see if I am going to get a response from the manager today.</p>