1 reviews | Active since Nov 2016

28 Nov 2016, 16:39

worst service ever

<p>i purchased clothing online at mr price on the 7th of November and made the payment on the 8th, I gave them 3 working days for the payment to reflect since we using differnt banks. the status on my order never changed i had to write to them to update my order and that was like a week after paydment. they updated my order status and shipped the items to a Margate instead of a nearby mall here in Durban. i immediately reported the matter and they promised me i would have my items by the end of that week. Again on the 23 of November i had to report that i still dont have my items with me but there hasnt been a response since than and its 5 days later. im seriously dissapointed i have items in my cart but i will not be buying anything, infact i want a refund i cant give money away.</p>

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Replies (1)
Mr Price
Mr Price's reply29 Nov 2016, 07:49
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price