BB
Bongiwe B
1 reviews | Active since Mar 2014
10 Dec 2019, 08:54
worst service ever
I placed an order on the 26/11/2019. till today I have not received it and what is more annoying is that you will spend hours calling their call center to be assisted by *********** people. i have sent them messages on their website but have had no reply. now i have been placed on hold for over 8 minutes because clearly Krishny does not know what to say to me. another one **** to me and told me that i will be receiving my order last week already and still nothing has arrived. I am fed up. this was supposed to be a birthday gift for my friend. what is a simple process has been made to be dreadful. I want my money back. so much for paying for express door to door mxm
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Replies (2)0
Replies (2)
Mr Price's replyOfficial
10 Dec 2019, 10:58Good Day Bongiwe,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply10 Dec 2019, 10:58
Official
Good Day Bongiwe,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
BB
Bongiwe B's updateReviewer Update
13 Dec 2019, 09:01I was called and informed that i will get my voucher in 48 hours and yet still nothing. it seems MR price is only good for making false promises. Now my order status has changed t delivered... where? to who since i have not received either my shoes or the voucher promised... how nice...
ORDER STATUS: DELIVERED (DOOR-TO-DOOR)
Hi, Bongiwe
Can we get a high five! Your order #*** has been delivered, and you can now start enjoying all the newness!Thanks for shopping at mrp.com
Come back soon!Want to chat about anything?
Call us from 8am - 5pm, Monday to Friday on *** or drop us an email if youve got any queries.
ORDER STATUS: DELIVERED (DOOR-TO-DOOR)
Hi, Bongiwe
Can we get a high five! Your order #*** has been delivered, and you can now start enjoying all the newness!Thanks for shopping at mrp.com
Come back soon!Want to chat about anything?
Call us from 8am - 5pm, Monday to Friday on *** or drop us an email if youve got any queries.
BB
Bongiwe B's update13 Dec 2019, 09:01
Reviewer Update
I was called and informed that i will get my voucher in 48 hours and yet still nothing. it seems MR price is only good for making false promises. Now my order status has changed t delivered... where? to who since i have not received either my shoes or the voucher promised... how nice...
ORDER STATUS: DELIVERED (DOOR-TO-DOOR)
Hi, Bongiwe
Can we get a high five! Your order #*** has been delivered, and you can now start enjoying all the newness!Thanks for shopping at mrp.com
Come back soon!Want to chat about anything?
Call us from 8am - 5pm, Monday to Friday on *** or drop us an email if youve got any queries.
ORDER STATUS: DELIVERED (DOOR-TO-DOOR)
Hi, Bongiwe
Can we get a high five! Your order #*** has been delivered, and you can now start enjoying all the newness!Thanks for shopping at mrp.com
Come back soon!Want to chat about anything?
Call us from 8am - 5pm, Monday to Friday on *** or drop us an email if youve got any queries.