TN
Tshego N

1 reviews | Active since Aug 2016

20 May 2020, 09:50

WORST SERVICE EVER!!!!

I wish I could give them less than a star. The worst service I have ever experienced. They do not even communicate with their customers. I've made two online orders with the MRP group dated 2nd May and 5th May. I've received one lousy automated email about a two week delay. It's been 3 weeks since I made the purchases. I've been enquiring with them via email no one responds. I've dialed their customer service line a million times to answer. They will never see my business ever again either in store or online. No more. The worst most pathetic service ever. At least communicate efficiently with your customers.

0
Replies (1)
Mr Price
Mr Price's reply21 May 2020, 13:42
Official
Good Day,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price