SP
Sana P
1 reviews | Active since Jul 2011
19 Dec 2019, 13:59
Worst service!!!
I am so disappointed in MRP!!! I wanted a dress thst sold out online but a few of your stores show stock. I drove to Cresta and the dresses were sold out even though it shows stock. I accepted this could be a delay in updating stock so I called the head office to ask them to check for me as they are usually up to date. The Glen Mall branch had like 25 of these dresses in stock but when I went there noone wanted to help me find it. They checked their system for stock and it showed the dresses were in the store but they just didn't want to look. I am actually very angry. You should get me the dress and mail it to me or to my closest store. I drove 39km to get this dress and this is ridiculous.
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Replies (2)Mr Price's replyOfficial
19 Dec 2019, 15:35Good Day Sana,
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Mr Price The Glen and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Mr Price The Glen and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Mr Price's reply19 Dec 2019, 15:35
Official
Good Day Sana,
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Mr Price The Glen and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Mr Price The Glen and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
SP
Sana P's updateReviewer Update
19 Dec 2019, 15:46That's fine. But I'm not going to be driving back there as I mentioned I live 39km away.
SP
Sana P's update19 Dec 2019, 15:46
Reviewer Update
That's fine. But I'm not going to be driving back there as I mentioned I live 39km away.
