pM
paballo M

1 reviews | Active since Oct 2012

19 Nov 2016, 09:16

WORST SERVICE

<p>I bought a pair of jeans on the 17/11/2016 and went back to exchange them on the 18/11/2016 and was assisted by Zinhle who was extremely rude and disrespectful. She didn't explain the exchange requirements and didn't even say when I was supposed to enter my details on the system, to top that disgusting behaviour off she then gave me change R10.00 literally 10 * R1 coins without an excuse or apology for that super loose change. When I asked her if she doesn't have a better change she just gave me a funny look. When I asked her for her name since she didn't have a name badge she said you'll find it on the slip. Her attitude is stinking and unacceptable. Mr Price being one of the big retailers in SA doesn't deserve such staff members. I'm very angry! </p>

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Replies (1)
Mr Price
Mr Price's reply21 Nov 2016, 10:55
Official

Good Day

We do apologise for the disappointing shopping experience out in our store, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price