tG
tammy G

1 reviews | Active since Oct 2013

13 Jan 2021, 15:58

Worst retail experience

Pathetic customer service, does not greet the client, does not smile, very slow, its like its forced labour and me being inside the store is an inconvenience.

Imagine as a customer receiving that type of experience. Why would I come back why? Does your store not understand the importance of a customer and without customers a business can fail and they in terms would have no job.

I am curious who gives customers service training to new staff and who retrains and refreshes old staff members?

Because clearly your staff and not only one lack customer service skills and how to work fast and promptly.

As a manager of this store I would feel embarrassed to work with staff who do not take prode in the work they do and do not want to srvice customer's.

0
Replies (1)
Mr Price
Mr Price's reply15 Jan 2021, 15:28
Official
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many ThanksMr Price