1 reviews | Active since Nov 2016
Worst Online Service in the World
<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17.792px; font-variant-ligatures: normal; orphans: 2; widows: 2;">On the 27th November I bought for the first time using the Mr Price online app and had paid an extra R45 for 1-3 day delivery as it was for a very important occasion the following week. It pains me to say that Mr Price online shopping is a ****! IT'S BEEN 4 DAYS LATER AND I HAVE NOT YET RECEIVED MY PACKAGE!!!!!!!!!!!!!!!!!!!</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17.792px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I'm absolutely disappointed to know such a well known brand as Mr Price not only falsely advertises fast shipping but doesn't deliver or communicate with customers that have made and paid for their orders.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17.792px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I understand that this weekend was black Friday including cyber Monday however this should not be the reason for such pathetic service.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17.792px; font-variant-ligatures: normal; orphans: 2; widows: 2;">If Mr Price cannot handle the online market they should not be on the online market!!!! This violates the Consumer Protection Act which protects the right against false information advertised to customers.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17.792px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I want a full refund for the shipping cost (R45) as well as a personal apology from Mr Price management.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17.792px; font-variant-ligatures: normal; orphans: 2; widows: 2;">MR PRICE SUCKS! IT HAS THE WORST ONLINE SERVICE IN THE WORLD!!!!!</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 17.792px; font-variant-ligatures: normal; orphans: 2; widows: 2;">From<br />Angry Customer</p>
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
