NB
Nico B

1 reviews | Active since Nov 2016

01 Oct 2024, 17:09

Worst online order ever.

I have order 2 items online from mr price and mr price sport on 21 september 2024 on 22 september one otem showd shipped onther one showd ready to ship stil until today nothing is hapening with my orders. You cannot track your orders because their system is aparently ofline for ever customer care cannot track your order and cannot gibe you an uodate to were your order is or when it will arrive. No use in contacting cuatomer care their useless. Dont ever order anything online rather go to some other shop to get what you want. How can your sytem be ofline for almost 3 weeks. And you cannot track your own products you are selling to customers. Worst experience buying online i have ever got. I wonder if i will receive my orders anytime soon as it cannot be tracked

0
Replies (3)
Mr Price
Mr Price's reply02 Oct 2024, 15:17
Official
Hi Nico Bredenhann

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
NB
Nico B's update03 Oct 2024, 08:16
Reviewer Update
This i pathetic my delivery date was 1 october now i am being told that they only shipped my 1 order on 1 october so now i have to wait another 7 days and my other order they dont know whats going on. Inwill rather order from shein or temu service is much faster and you can actually track your order. Most pathetic service ever mr price online.
Mr Price
Mr Price's reply07 Feb 2025, 18:21
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price