ZD
Ziyanda D

1 reviews | Active since Dec 2023

28 Dec 2023, 12:42

worst experience ever

the worst online experience of my entire life. I placed an order on the 17th December and till this day, i have not received it. I called through your call center and asked to speak to a manager when the agent could not assist me. I held on the line for over 5 minutes and my line was dropped. I called the courier company as well and its been stories after stories. Im so upset right now and i regret ever making a purchase with you. This whole experience is horrible.

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Replies (1)
Mr Price
Mr Price's reply28 Dec 2023, 12:49
Official
Good Day,

Trust you well 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks Mr Price