TR
Tina R

1 reviews | Active since Jan 2025

08 Jan 2025, 09:21

Worst experience

Customer service has been singing the same song since last year December that "matter has been escalated to the courier company" solutions are nowhere to be found. Having waited for my parcel since the 23rd of Dec they still have the audacity to ask me to wait some more with no exact time frame. I am tired of this , I want my money back.

0
Replies (3)
Mr Price
Mr Price's reply08 Jan 2025, 11:15
Official
Hi Tina

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
TR
Tina R's update08 Jan 2025, 11:29
Reviewer Update
You have been saying the same thing for 2 weeks now. At this point I just want my money back.
Mr Price
Mr Price's reply07 Feb 2025, 18:11
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price