GV
Genevieve V

1 reviews | Active since Dec 2018

19 Dec 2018, 14:59

WORST DELIVERY SYSTEM/ ONLINE SUPPORT

I placed an order on the 30 NOVEMBER 2018. I asked for the "deliver to store" option, thinking it would be quicker than delivery.

I went to the store twice and phone numerous times about my order and was told that my order HAD BEEN IN STORAGE SINCE THE 5 DECEMBER 2018.

I keep getting told that the courier is delivering "tomorrow'.

Today is the 19 December 2018, if my order has not arrived by tomorrow, I will ask for free delivery to my address and if they won't help me, I will request a FULL REFUND.

0
Replies (1)
Mr Price
Mr Price's reply19 Dec 2018, 17:01
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 

Mr Price