1 reviews | Active since Feb 2017
Worst customer services recieved, EVER
<p>I have had my Mr Price account for some time now, I enjoy shopping there because its convinient for pretty things.</p> <p> </p> <p>The month of November I made an online payment as I do usually, one week later I recieve a call from a very rude and abrupt agent demanding payment. I advise that I have made payment and that I can send through proof of payment which I did.</p> <p>Two weeks later another call from a rude and abrupt agent demanding payment. By this time I call to customer services thrice, get hung up on thrice, have two online chas dropped and sent off proof of payment a beautiful 4 times.</p> <p> </p> <p>Last month I decided to go in store to see if maybe an actual human can help, the Cavendish store lets me wait a whole 20 minutes without acknowledging me, so i drive to Kenilworth Centre where the store manager was helpful enough to let me speak to someone who actully handles proof of payments.</p> <p>So I send it off twice. Low and behold two days later ANOTHER call demanding payment.</p> <p> </p> <p>Right now i refuse to make payment of ANY sort until my payment for November is found and I get some sort of apology for all the running around and time I've wasted.</p> <p> </p> <p>This is a pretty big company, I'm sure you can figure something out.</p>
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Kind Regards
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Kind Regards
