LA
Lillian A

1 reviews | Active since Jan 2016

10 Dec 2018, 19:03

Worst customer service experience

I purchased clothing of R820 on the 28 October online at Mr price and after weeks I got no feedback to say order in ready, instead they canceled my whole order and kept my money, been fighting for 2 weeks to get my money back and still nothing.

0
Replies (2)
Mr Price
Mr Price's reply13 Dec 2018, 10:03
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price Online

LA
Lillian A's update14 Dec 2018, 06:50
Reviewer Update
I received a Mr price voucher, I want my money back in next week. It's not the first time fighting with Mr price getting my money back. I have emailed Proof of payment twice already.