Worst Customer Service Ever!! They'll take your money and say they don't have orders for you!

I've had the worst experience ever this week with this company's pathetic customer service. First a caught an agent in a lie, who then continued to lie without apology. They made me take transport to go all the way to a store for something I could do online. Then I place an app order, it fails (but takes money from my MrP account). Get told to try again, which I do and again it fails. It's now been 24 hours, two of my cart items have sold out waiting for MrP to develop some customer urgency.