AG
Angelique G

1 reviews | Active since Nov 2015

31 May 2023, 09:53

Worst Customer Service

Worst service ever received, I have sent an email proving *****ulent activity on my account where airtime was purchased and they advised it takes 60-90 days to resolve. It has now been over 90 days and no one is getting back to me, there is an outstanding amount due on my account which I will not pay as I did not purchase the airtime stated on the statement.

0
Replies (1)
Mr Price
Mr Price's reply31 May 2023, 13:10
Official
 Hi  Angelique. 

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. 
 
Many thanks, 
Mr Price