WORST CUSTOMER SERVICE

I am disgusted by the horrifying customer service I have recieved on multiple occassions at the Tygervalley Branch. When initially having spoke to the manager, I felt nothing constructive had been done to prevent this from happening in future. Ive reached a point in which I no longer want to shop there any longer. Firstly, when asking one of the employee's for something I had seen online, I was told that there was no stock left of the item, walking out i came accross the item I had asked for. On another occaaion, I came to get a specific item but was told they were out of stock and the employee just walked away while I had been speaking- I called her back and asked if it would be possible to contact another branch I was then told the item was completely sold out and no other branch would have stock(without even calling). On the very same day I went to the Blue route branch, which had stock. This had happened on so many occassions that I cannot keep track. Today I have been trying for more than 40 minutes to contact both the Tygervalley branch and the Blueroute branch which I have not been successful. I am ANNOYED at this point.