1 reviews | Active since Jul 2024
Worst account to have
I was offered a in August 2023 and since then I have been battling in getting the funeral plan and other extras cancelled. I thought I successfully canceled all these extras in March 2024 as they were not reflecting on my statement anymore, only to my surprise I got billed again in May 2024 and received an e-mail in July saying they have updated my policy A2B accident plan which I have not even requested , and to crown it all it is in my ****en surname with a wrong cellphone number. Is this now going to take me another three months again to cancel this policy while being charged for something which I did not request or approved. And during this time while trying to cancel it I am still charged money that will never be refunded. And if one of their useless consultants tell you not to pay the insurance then you will be listed as a short payer which affects my credit profile in a bad way because of their incompetence. VERY BAD SERVICE, CONSULTANTS AND ACCOUNT WHICH I WILL SETLLE AND CLOSE. Stay away from Mr Price.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
